1) Service provider
Responsible for the collection, use and processing of personal data:
Managing Director: Matthias Kramer, Marc Schlegel
Frankfurter Sparkasse 1822 | IBAN: DE38 5005 0201 0200 6028 29 | BIC: HELADEF1822
Handelsregister / Amtsgericht Offenbach am Main HRB 50981 | Company Headquarters: Neu-Isenburg
Responsible for data protection:
Patrick Lachmann - patrick@Lizza.de
Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. All customer data of Lizza GmbH is stored and processed exclusively in compliance with the relevant data protection laws. In particular, data is collected, stored and used exclusively for the purpose of processing an order for goods or in the case of your express consent. Furthermore, address and order data are collected, processed and used for our own marketing purposes. We do not keep personal data longer than absolutely necessary.
You can visit our site without providing any personal information. We only store access data without personal reference such as the [name of your internet service provider, the page from which you visit us or the name of the requested file]. These data are evaluated exclusively for the improvement of our offer and permit no conclusion on your person.
2) Type of personal data
Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. Lizza GmbH collects the following personal data:
When you visit our online shop, for technical reasons the following data, which your Internet browser transmits to us, are recorded:
In the context of the establishment of contact with us (e.g. by contact form or E-Mail) personal data are raised, which data are raised in the case of a contact form, are evident from the respective contact form. These data are stored and used exclusively for the answer of your request and/or for the establishment of contact and the technical administration connected with it. Your data will be deleted after final processing of your request, if you so wish and if there are no legal obligations to retain the data.
- Browser type and version
- used operating system
- Website from which you visit us (Referrer URL)
- Website of our online shop you are visiting
- Date and time of your access
- Your Internet Protocol (IP) address
If you register for our newsletter, you only give us your e-mail address.
When you place an order or purchase in our online shop, we receive personal data from you during the ordering process, such as your name, address, e-mail address and payment information.
You can object to the use, processing and transmission of your personal data for marketing purposes at any time by sending an informal notification by post or by e-mail to hallo@Lizza.de. However, this does not apply to the data required to process your order. After receipt of your objection, we will no longer use, process and transmit the data concerned for purposes other than processing your order, nor will we cease further sending of advertising material to you.
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU Basic Data Protection Regulation serves as the legal basis for the processing of personal data. If the processing is necessary to safeguard the legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first-mentioned interest, Art. 6 Para. 1 lit.a EU Basic Data Protection Regulation shall serve as the legal basis for the processing.
3) Online shop
We do not pass on personal data to third parties. Excluded from this are the service partners of the Lizza GmbH, which need the transmission of data for the order winding up.
The Lizza GmbH is hosted on Shopify Inc. Personal data is thus sent to the United States to be stored on Shopify's servers.
Sync by honeybunny https://www.shopify.com/legal/privacy
3.1) Payment in the online shop
When you pay for your order in our online shop, you agree to the collection and processing of your order data for the purpose of payment processing by the relevant payment service provider (e.g. Paypal).
4) Third party services
With the services of a third party used by us, data will only be collected, used and passed on to the extent and for the purpose necessary to fulfil the contract. So e.g. for the delivery of the goods your name and your address must be passed on to the goods supplier in our case this is DHL.
DHL Deutsche Post AG,
Deutsche Post AG
Privacy Officer : Gabriela Krader, LL.M.
53250 Bonn, Germany
However, these service providers, such as suppliers and providers of so-called gateways for payment processing, have their own data protection regulations with regard to the data and information to be provided by us for processing.
We therefore recommend that you also read the privacy statement of the respective service provider or provider. We draw your attention to the fact that some service providers may be based in a country in which other legal provisions apply than ours or in your country. If you use the services of a third party when placing an order, the information transmitted may be subject to the legal provisions applicable at the registered office of that provider.
As soon as you leave our online shop or the website and you are redirected to another website or the service of an external provider, our data protection notices or our general terms and conditions no longer apply there.
Payment by Paypal:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
Payment by Sofortüberweisung:
Payment via Amazon Payments:
Amazon Payments Europe s.c.a. 5 Rue Plaetis L-2338 LuxembourgAll
Payment by Visa or Mastercard:
Stripe Payments Europe Ltd
Block 4, Harcourt Centre Harcourt Road
Dublin 2 Ireland
All data required for payment processing will be used by Stripe Payments Europe Ltd. exclusively for the execution of payments and transmitted securely via the "SSL" procedure. https://stripe.com/de/privacy#translation
185 Berry Street, Suite 550
San Francisco, CA 94107
Hd.: Stripe Legal Department
If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can select the setting in your browser "Block third-party cookies".
You can find out how to customize the settings for cookies in Google Chrome, Mozilla Firefox, Safari 9 and Windows Explorer here:
If you don't want cookies to be installed on your computer, you can deactivate them using the following links.
Google Chrome: https://support.google.com/accounts/answer/61416?hl=- Proudly Presents
Mozilla Firefox: https://support.mozilla.org/de/kb/Cookies-blockieren
Safari 9: https://support.apple.com/kb/ph21411?locale=-proudly presents
Windows Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
5.1) Google Remarketing
5.2) Google Analytics
The lizza.de website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States.
be able to use the full
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
or at http://www.google.com/intl/de/analytics/privacyoverview.html.
Our website uses Bing Ads technology to collect and store data from which user profiles are created using pseudonyms. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service enables us to track the activities of users on our website when they arrive at our website through ads from Bing Ads. If you reach our website via such an advertisement, a cookie will be set on your computer. A Bing UET tag is integrated on our website. This is a code that is used in conjunction with the cookie to store some non-personal information about the use of the site. This includes, among other things, the time spent on the website, which areas of the website were called up and which advertisement the user used to access the website. Information about your identity will not be collected.
The information collected is transferred to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of the website.
In addition, Microsoft may use cross-device tracking to track your usage patterns across multiple electronic devices and may be able to display personalized ads on Microsoft Web sites and apps. You can deactivate this behaviour at http://choice.microsoft.com/de-de/opt-out .
5.4) Google AdSense
The information received via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may share this information with third parties where required to do so by law, or where Google has requested third parties to process the information. However, Google will merge your IP address with the other stored data.
You can prevent these cookies from being stored on your PC by making the appropriate settings in your Internet browser. However, this may mean that the contents of this website can no longer be used to the same extent. By using this website, you consent to the processing of personal data about you by Google in the manner and for the purposes set out above.
You can prevent this by:
a) setting your browser software accordingly;
b) disabling the interest-based ads on Google;
c) disabling the interest-based ads of the vendors that are part of the About Ads self-regulatory campaign;
d) permanently disabling them through a browser plug-in.
The settings under b) and c) are deleted when cookies are deleted in the browser settings.
You may opt out of Hotjar's storage of a user profile and information about your visit to our website and Hotjar's use of tracking cookies on other websites by clicking this opt-out link.
5.6) AWIN Affiliate
AWIN AGEichhornstraße 310785 BerlinGermanyWe
use the Awin/Zanox service on our website for a so-called "affiliate program
". Information about visited pages and transacted purchases is transferred and stored. More information at: https:
The legal basis for the use of Awin/Zanox is Art. 6 para. 1 lit. f DSGVO.
You can object under the following link: https://www.awin.com/de/rechtliches/cookieoptout
6) Email Marketing & Newsletter
If you have ordered a newsletter or agreed to receive an email marketing campaign, we will send you offers and information related to the LizzaGmbH and its products and services. With your subscription to the newsletter you agree that your purchasing behaviour on the website will be evaluated in order to send you information according to your needs. For this purpose your personal data will be forwarded to:
225 Franklin St.
Klaviyo about Data Security
The representative of Klaviyo in Europe pursuant to Article 27 DSGVO is: Duncan Perry
Phone: (781) 775-3178
If you no longer wish to receive the newsletter, you can object to receiving it for the future at any time. You can also click on the link contained in the newsletter (at the bottom or at the top).
You live in Germany or Austria? Here you can unsubscribe.
Or if you live in Switzerland, you can unsubscribe here.
7) Social Plug-Ins
We use a number of so-called social plugins from the social networks "Facebook", "Instagram", "Youtube", "LinkedIn" and "Pinterest", as well as "Twitter".
The social plug-ins of Facebook are usually provided with a Facebook logo. Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland is responsible for the facebook.com website.
The social plug-ins of Pinterest are provided with a Pinterest logo. The website pinterest.com is operated by Pinterest Inc. 808 Brannan Street, San Francisco, CA 94103, USA.
Instagram, LLC ATTN: Arbitration Opt-out 1601 Willow Rd. Menlo Park, CA 94025 is responsible for the instagram.com website.
The social plug-ins of Twitter are provided with a Twitter logo The website twitter.com is operated by
1355 Market Street, Suite 900
San Francisco, CA 94103
The social plug-ins of Youtube are provided with a Youtube logo. The website youtube.com is operated by YouTube, LLC,901 Cherry Ave.,San Bruno, CA 94066,USA.
The respective platforms are responsible for the type and extent of the data collected by the social networks. We refer to the corresponding data protection declarations of the platforms.
8.1) Facebook Custom Audiences and Website Custom Audiences
If you do not agree with the use of Facebook Website Audience, you can object to this at https://www.facebook.com/ads/website_custom_audiences/.
8.2) Google Adwords & Conversion Tracking
We place Google Adwords ads and use Google Conversion Tracking for this purpose. When you click on our advertisement, a cookie is set on your computer by Google. This cookie allows our ads to appear on our Google advertising network website based on previous visits to the site.
For further information on the cookie technology used, please refer to Google's information on website statistics and data protection declarations(http://services.google.com/sitestats/de.html and http://www.google.de/policies/privacy/).
With this cookie technology, Google and we receive information about the click on the ad and the forwarding to our website. This information is used exclusively for statistical evaluation and ad optimization. The statistics include the total number of users who clicked on our ad and, if applicable, whether they were directed to one of our conversion tagged pages. With the help of these statistics, we can trace which search terms led to increased clicks in our ads and which ads led to the user contacting us via the contact form.
You have the option of
However, Google and we continue to receive statistical information about the number of users and time of site visit. With the help of additional programs for your browser (e.g. with the add-on Ghostery) you can prevent the inclusion in this statistic.
8.3) Interrupted or incomplete online ordering process (abandoned shopping cart)
If you book online but for some reason cannot complete the booking process, we process your personal information to enable you to continue the online ordering process simply by sending you an email with a link to the online booking form that is already completed based on the information you provided in the form.
8.4) Jotform & Surveys
If you have ordered online from us, you will be regularly asked about your eating habits and products. The collected feedback helps us enormously to Lizzaimprove our products and processes. For these surveys and inquiries we use Jotform. This data will only be used internally and transferred to our Klaviyo account.
111 Pine St. Suite 1815
San Francisco, CA 9411
9) Revocation, information
You can obtain information about your personal data at any time free of charge and without giving reasons. Within one month we will provide you with information in PDF format.
Furthermore, you can revoke your consent to the use of your personal data at any time with effect for the future without giving reasons. You can at any time have the data collected by us corrected or partially or completely deleted or blocked.
Please contact us:
63263 Neu Isenburg
10) Right to appeal pursuant to § 77 DSGVO
If you think we have misused your data you can contact us at the complaints office below.
As we are based in Hesse, we provide you with the data of the Hessian data protection officer.
The Hessian Data Protection CommissionerPostfach 316365021 WiesbadenE-Mail: Poststelle@datenschutz.hessen.de
We have taken technical and organisational measures to ensure that your personal data is protected. These measures are continuously improved as part of our quality management system.
As the security of e-mail communications cannot always be guaranteed, please do not include credit card or other sensitive information (e.g. racial or ethnic origin, political opinions, religion, health, etc.) in your e-mails to us.
12) Status and updating
The status of this data protection declaration is 27.04.2019.
We regularly update the data protection declaration.
Please inform yourself about the current status of this data protection declaration.